Recently I have been fascinated by the sheer volume of instances where a company finds itself facing a ‘crisis.’ Many of the stories I have seen actually show how an organization manages to turn an unpleasant occurrence into a crisis. … Continue reading →

In the United States today, conflict among individuals is the one factor that plays the primary role in the breakdown of communication between people. Regardless of how well we think we have made our point, that we have been very … Continue reading →

One piece of society’s modern mosaic that is causing major issues in the nation is the desire to have simple solutions to problems. Whenever something takes place that upsets somebody we often hear the plaintive cry, ‘we have to do … Continue reading →